Solving Indian Healthcare’s biggest problems: Parchaa’s AI solution

Globally, the Indian healthcare sector is making remarkable changes in healthcare infrastructure, disease control, and medical technology. Yet, India faces challenges in delivering healthcare effectively to its people due to its population density, accessibility issues and resource limitations.

At Parchaa, we carefully analysed the Indian healthcare system and crafted solutions for patients, doctors, pharmaceutical companies, insurance providers, and hospitals. Let’s delve deeper into how Parchaa AI, an Ayushman Bharat Digital Mission (ABDM) approved platform can solve the following challenges in the Indian healthcare system.

1. Medical record documentation and maintenance‍

Traditional paper-based documentation systems are tiring, inefficient and prone to mistakes. The chances of losing the treatment records are high, which can even pose a threat to the patient’s life. 

Our Parchaa PHR (Personal Health Record) available on the Parchaa mobile application can safely maintain your medical, surgical and medication histories, lab reports and doctor prescriptions. This data can be easily shared and is accessible only through the patient’s consent, thus ensuring data safety.

2. Appointment Scheduling  

Scheduling timely appointments with doctors is impossible nowadays as the patient-doctor ratio is abnormally low in our country, resulting in unreasonably long waiting times. Parchaa can solve this issue by streamlining appointments and providing real-time updates. Using Parchaa, patients can book timely appointments with a list of our Specialists which leads to time saving and satisfactory treatment. 

3. Inadequate Clinical Decision Support System (CDSS)

Healthcare standards are difficult to maintain as the clinical guidelines change from time to time and there are limited decision-support technologies available to help healthcare professionals. Real-time patient data analysis is possible through Parchaa’s CDSS (Clinical Decision Support System) AI, which gives doctors evidence-based suggestions on diagnostics, medications and drug interactions. This promotes efficient clinical diagnoses, treatment approaches and better patient outcomes.

4. Rural-Urban divide

The rural-urban divide is one of the crucial challenges faced by the Indian healthcare system. The rural population in our country rarely gets access to adequate healthcare facilities, doctors and advanced medical care. Sometimes, it is difficult for them to get even basic medical treatments. On the contrary, urban areas have multispeciality hospitals, well-qualified specialists and advanced medical treatments. 

The Parchaa Telemedicine platform has the potential to provide equitable healthcare across all populations in India and solve this imminent problem. 

5. Lack of knowledge of medical conditions and treatments 

To make informed decisions and enhance their understanding of the treatment, patients must be made aware of their disease condition and treatment plan. Parchaa aims to educate people with information on diseases through our Medical Education Handouts. 

 6. Less Adherence to prescribed treatment

In today’s busy world, people manage to access healthcare facilities but fail to adhere to the treatment or medication protocols resulting in compromised treatment outcomes, and increased disease progression. 

Parchaa’s Medical Adherence Tracker and Alert System solves this issue. Using Parchaa, patients can adhere to prescribed medications and treatment plans, ensuring a proactive approach to their well-being. 

Our Alerts and Reminders system will send personalised reminders on medication time-plan, post-visit care routines and follow-ups. This increases patient participation in improving their healthcare.‍

 7.  Efficient Hospital management

 Some persisting issues in the Indian hospital set-ups are increased patient waiting hours, patient flow management, storing patient records and pharmacy management. These are crucial challenges for delivering timely and quality care.

Through Parchaa’s ABDM-based queue and token management, hospitals can optimize patient flow, enhance the overall experience, and reduce waiting times with an automated queue and token system. 

Parchaa’s Pharmacy-Doctor Linkage Module can also help facilitate seamless coordination between pharmacies and healthcare providers to ensure efficient communication and prescription fulfilment.

Digitalization of these medical documents can improve healthcare communication. Parchaa facilitates the Digital delivery of health reports to patients and hospitals. 

8. Complex medical health insurance systems

Insurance claim processing and verification procedures are a cumbersome process that frequently causes payment delays and are a hurdle for a patient to get proper medical care. For insurance companies, planning a personalized healthcare insurance plan with real-time pricing adjustments would be cost-effective.

Parchaa’s Insurance solutions can transform the industry by providing dynamic pricing, personalized premiums, efficient settlement and documentation processes. 

Innovative AI solutions are imperative in addressing the most demanding challenges in the Indian modern healthcare system. Through Parchaa we aim to revolutionise the healthcare system with our AI-powered solution by leveraging cutting-edge technology to make healthcare more patient-centred, patient-accessible, and efficient than ever.